Contact information
Thank you for visiting Riverstones. We are here to help with questions about our products, orders, shipping, returns, refunds, or general store information.
Our customer support team aims to provide clear, helpful, and professional assistance so you can shop with confidence.
Store Details
Riverstones
140 64e Rue E
Québec, QC G1H 1X7
Canada
Phone: (705) 785-3347
Email: support@riverstones.space
Customer Support
For the fastest assistance, please contact us by email and include your order number, full name, and a clear description of your request.
You may contact us for help with:
Product questions
Order status
Shipping information
Returns and refunds
Damaged or incorrect items
Payment or checkout issues
General customer support
Response Time
We do our best to respond to customer inquiries as soon as possible. Response times may vary during weekends, holidays, or high-volume periods.
Order Support
If your question is related to an existing order, please include:
Your order number
The email address used at checkout
A brief description of the issue
Photos, if the item arrived damaged or incorrect
Contact Email
For all customer service inquiries, please email: